Customer Success
Integrated Customer Success to Accelerate Results
Cogility applies a mission-outcome approach to customer success by applying consistent engagement and integrated resources spanning implementation, support, training, updates, documentation, and operational reviews.
Support When You Need It
Even the best users working in the best solutions sometimes need a helping hand. Cogility offers support tiers to satisfy any size organization.
Please fill out this support portal form and we will be happy to assist you.
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Build Your Skills in the Cogynt Platform
We offer a full catalogue of self-paced courses and can provide in-person training. Check out these free courses to help you get started.
We Document Everything
We maintain a comprehensive set of documentation, guides, walkthroughs, and sample projects to extend your knowledge with the Cogynt platform. Sample our documentation:
Authoring
Create visual representations of event patterns without needing to code or program, then generate a model that can be deployed to a Cogynt-powered Apache Flink cluster.
Workstation
View and validate system-generated events and data, manage case files, and conduct link and geospatial analysis.
Modeling Best Practices
Strategies for developing efficient and effective models in Cogynt.
DevOps Guide
Learn how to host, deploy, operate, and troubleshoot a Cogynt instance.