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Customer Success

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Integrated Customer Success to Accelerate Results

Cogility applies a mission-outcome approach to customer success by applying consistent engagement and integrated resources spanning implementation, support, training, updates, documentation, and operational reviews.

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Support When You Need It

Even the best users working in the best solutions sometimes need a helping hand. Cogility offers support tiers to satisfy any size organization.

Please fill out this support portal form and we will be happy to assist you.

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Build Your Skills in the Cogynt Platform

We offer a full catalogue of self-paced courses and can provide in-person training. Check out these free courses to help you get started.

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We Document Everything

We maintain a comprehensive set of documentation, guides, walkthroughs, and sample projects to extend your knowledge with the Cogynt platform. Sample our documentation:

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Authoring

Create visual representations of event patterns without needing to code or program, then generate a model that can be deployed to a Cogynt-powered Apache Flink cluster.

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Workstation

View and validate system-generated events and data, manage case files, and conduct link and geospatial analysis.

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Modeling Best Practices

Strategies for developing efficient and effective models in Cogynt.

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DevOps Guide

Learn how to host, deploy, operate, and troubleshoot a Cogynt instance.