How are Expert Systems used in Decision Intelligence?

Expert Systems contribute to decision intelligence by providing a structured and automated way to incorporate domain-specific knowledge and rules into the analysis and decision-making process. They can be used to standardize best practices, identify potential risk indicators or opportunities based on predefined guidelines, and offer recommendations based on expert-level reasoning. When businesses integrate these systems, they can enhance the consistency and quality of their decisions and augment human analysts' capabilities by automating the application of complex rules set-up to emulate expertise. The systems can free up analysts' time allowing them to focus on more strategic and critical aspects of decision making.

Forrester Research: Generative AI Investment:

A May 2024 Forrester survey revealed that "67% of AI decision-makers plan to increase investment in generative AI within the next year." Given Forrester's view that "it's decision intelligence that gives AI its direction," this increased investment in AI directly translates to a greater need for and adoption of Decision Intelligence.